In the first couple of months in my current role, I learnt the importance of making decisions.
The team was working through a new, constantly evolving process. I was getting a lot of questions asked of me, particularly for clarification. I didn’t have answers and I didn’t want to say or do the wrong thing. I ended up deflecting questions to others. However, decisions were not always being made and answers were not always forthcoming.
I had frustrated team members. And for good reason. They were all very understanding, recognising the new process, but they were frustrated.
I had to make decisions.
So I started to. I made the decisions. I shared them with my managers. I figured that if they disagreed, they’d let me know. And it worked.
I realised that by not making the calls, the team was frustrated. By making the decisions, even if they turned out to be the wrong ones, the team were able to keep going.
We all make mistakes, regardless of position. In leadership, making and owning decisions is important. If we make a poor decision, that’s okay too. Just learn from it.